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Operational Manager - Living Life Well & Urgent Care

NHS AfC: Band 8a

Main area
NHS AfC: Band 8a
1 x Permanent 1 x secondment until 31/10/2018
37.5 hours per week
Job ref
Brooker Centre, Hospital Way, Runcorn, WA7 2DA
£40,428 - £48,514 per annum
18/02/2018 23:59

North West Boroughs Healthcare NHS Foundation Trust (formerly known as 5 Boroughs Partnership NHS Foundation Trust until 1st April 2017), provides physical health, mental health and learning disability services across the North West region. The Trust employs around 4000 staff across our sites and also has a Temporary Bank which offers the flexibility of working shifts around other commitments.

We are committed to providing safe, compassionate care and look to appoint people who are as passionate about patient care as we are.


An exciting opportunity has arisen for two motivated and experienced managers who can bring enthusiasm and energy to the Operational Manager role within Halton Borough (one substantive and one internal secondment opportunity until 31st October 2018).


The successful candidate(s) will have demonstrable experience in providing management and leadership within a range of operational services and of working alongside clinicians, managers and staff in ensuring achievement against financial, activity and performance targets.  You will also have experience of project management and have a knowledge of the Borough’s priorities and demands. Working closely with the Assistant Director and Head of Service, you will support operational services to ensure patient-centred, safe, high quality, cost effective services through best practice processes.

We are looking for individuals who will have a strong interest in innovation, staff engagement, service improvement and development.  You will be patient-centred, highly collaborative and systematic in your approach, with excellent communication skills and be able to build effective internal and external partnerships in line with our Trust values.

The successful applicants will support the Assistant Director and Head of Service in developing and promoting effective relationships with a range of partners and stakeholders. Working collaboratively to ensure services are fit for purpose in meeting the needs of the community now and for the future.

Excellent communication, planning and relationship skills with the ability to engage others across multi-agency networks in line with our Trust values are absolutely essential. The successful candidate will share this commitment and demonstrate both our Trust values and our culture of compassionate care. If you believe you have the drive, skills and ambition to join our Leadership Team we would love to hear from you.

You will have excellent staff management skills, experience of achieving key performance targets and a consistent approach to the delivery of whole person care, which is reinforced by standardised processes and protocols. experience in providing management and leadership within a range of operational services and of working alongside clinicians, managers and staff ensuring achievement against financial activity and performance targets.

The Operational Managers have joint responsibility for the day to day management of the following services:

    • Male and female acute mental health wards
    • Adult Community Mental Health Team
    • Later Life & Memory Mental Health Team
    • Assessment Team
    • Home Treatment Team
    • Halton & Warrington Early Intervention Team
    • Admiral Nurse Team
    • Care Home Liaison Service
    • CAMHS Community Team
    • Community Learning Disability Team
    • Think Wellbeing Halton Service
    • Trust Perinatal Service
    • Trust Adult ADHD Service

This is an exciting opportunity for committed individuals who wish to embrace service development, leading services driving forward change and have experience and knowledge of service transformation projects.

This post is subject to a standard Disclosure and Barring Service (DBS) Check. Successful candidates will either have a valid DBS check with the Trust or will be required to pay for the cost of the DBS Disclosure which is £29.50 for a standard disclosure, the cost of which will be deducted from first salary.

Why North West Boroughs Healthcare?

We are delighted to offer a range of great benefits for our people and hope that you agree some of these benefits will make a real difference: 

  • Free 24 hour access to our Health and Well-being Centre and Gym at the Hollins Park site, including tai chi and pilates classes
  • Access to the NHS pension scheme
  • 27 days annual leave plus 8 bank holidays (29 days after 5 years’ and 33 days after 10 years’ service)
  • The opportunity to access a range of NHS discounts such as the NHS Electronics Scheme, Salary Sacrifice, Car and Bikes for Staff Schemes
  • Regular supervision and access to a range of training courses at our Education Centre
  • Access to our Library at Hollins Park House, providing resources to support you in your development and/or research



No smoking policyPositive about disabled peopleMindful employer.  Being positive about mental health.Age positive

Applicant requirements

You must have appropriate UK professional registration.

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

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Further details / informal visits contact

The interviews for both roles will take place simultaneously

For further details/informal visits please contact: Lindsey Maloney, Assistant Director on 01928 753175

If you have problems applying, contact

01925 664431

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